Facebook and YouTube receive the most Business traffic

Apr 19, 2010 by Dan Taylor    1 Comment     Posted under: Social Media, Technology

Every week I hear from Marketing and PR folks that their ‘official’ company policy blocks access to Facebook, YouTube, and a host of other social networking-esque sites. While the concept boggles my mind, as to date, I’ve been hard pressed to find solid numbers to present to upper management, making the case for this epic fail.

Thanks to a new report issued by Network Box, management might have to block out a few hours this week to review/rethink this policy. The Network Box report indicates that more business traffic lands on Facebook that any other website.

The report analyzed over 13 billion URLs used by businesses in Q1 2010, and found that 6.8 percent of all business internet traffic ended up at Facebook, indicating a 1 percent growth from Q4 2009. In terms of bandwidth pull, video sharing Goliath YouTube garnered 10 percent of all corporate bandwidth, a 2 percent jump from Q4 2009.

250 IT managers were surveyed, no data was provided as to their geography or professional sector, about their biggest security concerns in the year ahead. 43 percent reported “employees using applications on social networks” as their biggest headache.

In a separate question, 36 percent of those surveyed indicated that they were concerned about malware passed via networks such as LinkedIn or Twitter, as employees are likely to trust links sent by those they’re connected to on the aforementioned platforms.

It’s been my experience that there’s often a great disconnect between the IT department, the HR staff, and the Marketing and Sales folks. While I certainly don’t critique the IT professionals from wanting to keep their systems free and clear of troubles (it’s their job, after all), I do believe that many companies could benefit from a “know the internetz” series of regular in-house trainings. I.e., how to spot a phish, how to check a shortened URL, etc. Remember, it’s not guns that kill people, it’s people that kill people.

In today’s rapidly changing face of business, cutting off your marketing and sales engagement, is exactly like that age old adage, Cutting off your nose to spite your face. Or more clearly, by restricting access, are employers, thus, restricting innovation?

With a little bit of personal internet security training, I’d imagine that those IT managers might find themselves with a few more problems; balancing server load do to the landslide of inbound company interest – thanks to social media engagement, for example.

Additional stats from the Network Box report:

The top five websites visited by businesses in Q1 2010 were:

1. Facebook – 6.8 per cent of all traffic
2. Google – 3.4 per cent of all traffic
3. Yimg (Yahoo!’s image server) – 2.8 per cent of all traffic
4. Yahoo! – 2.4 per cent of all traffic
5. Doubleclick – 1.7 per cent of all traffic.

The top five websites using the most bandwidth in Q1 2010 were:

1. YouTube – 10 per cent of all bandwidth used
2. Facebook – 4.5 per cent of all bandwidth used
3. Windows Update – 3.3 per cent of all bandwidth used
4. Yimg (Yahoo!’s image server) – 2.7 per cent of all bandwidth used
5. Google – 2.5 per cent of all bandwidth used.

Bonus thought: With the inclusion of Google’s Buzz, are IT professionals planning on restricting access to Google as well?  Score for Bing?

South Carolinians use Social Media to March on State Capital

Mar 22, 2010 by Dan Taylor    1 Comment     Posted under: Social Media

Thousands of South Carolinians are expected to capitalize on and use the power of social networking tools to stage an online rally aimed at voicing their opinions to state legislators, particularly in regards to the importance of sex education and access to publically funded counseling and clinical services.

Organized by the 6,000 advocacy group ‘Tell Them’, South Carolinians will use social networking sites such as Facebook, Twitter, and YouTube to tell politicos what’s what, and what they want. This rally format will be the first of it’s kind in South Carolina.

“We were looking for a modern way to engage citizens in the political process. This virtual event gives voters a convenient way to demonstrate their shared beliefs on these issues and to ask their legislators to support and fund responsible public health policies,” said Emma Davidson, Tell Them program manager.

The rally stems from a growing health issue in the state. Teen pregnancy rates in South Carolina are up for the fourth year in a row. Add to this growing issue the Center for Disease Control and Prevention have listed South Carolina as one of the Top Ten HIV “hot spots” in the United States. And while being listed as a “hot spot” on the HIV chart, South Carolina also has a number of other notable statistics:

• #2 in cases of Gonorrhea
• #3 in cases of Chlamydia
• #8 in pregnancies among 15-to-19 year olds

“With lawmakers looking to reconcile budget shortfalls, it’s more important than ever that they understand the social and economic implications of the state’s health policies. For example, here in South Carolina one-third of publicly funded family planning clinics have been closed over the last few years due to budget cuts. This makes no sense when we have epidemic-level rates of unintended pregnancies and sexually transmitted infections, including HIV,” said Bonnie Adams Kapp, Executive Director of the New Morning Foundation.

And it’s not just South Carolina that’s hurting, literally. Research from the University of Iowa and the University of Northern Iowa found that family planning services to teenagers can save more than $17 for every tax dollar invested over a five-year period.

“So many of our state’s challenges, issues like poverty and poor education, are rooted in inadequate health policies that hinder our young people. We must move beyond abstinence-only programs and provide age-appropriate sexual education and access to clinical services for our youth,” said Tell Them member Deborah Billings, Ph.D., Assistant Professor, Health Promotion, Education and Behavior at the Arnold School of Public Health; Women’s and Gender Studies at the University of South Carolina.

The online-social-media rally will commence at 12:00 PM EST, March 23rd, and run for 24 hours. Naturally, all residents of the Great State of South Carolina are encouraged to voice their opinions, pro or con.

What could prove to be either a highly effective “Pro” rally, may however, be overshadowed by yesterday’s historic (like it, or hate it…it’s historic) passage of the Health Care Bill in the American Capitol yesterday. Those in favor of the may feel the sense of relief; a win, while those opposed may make the South Carolinian initiative as a platform to air their grievances.

Whatever the outcome, it’s interesting to see these types of grassroots organizations and movements using the power of social media to bring people together in an open and honest discussion, all the while, making sure that those that have the power to make the changes are listening.

Social Networking usage: South Africa

Feb 8, 2010 by Dan Taylor    4 Comments    Posted under: Social Media

When it comes to social media usage stats, African countries usually fly below the radar. However, Africa’s southern most nation, South Africa currently ranks number 29th on Facebook’s global user list, and demonstrates a number of similarities with much larger using countries.

The recent South African Friendship 2.0 survey found that the average South African Facebook user is in their 30’s, employed full time, and describe themselves as sociable and outgoing. The survey sampled South Africans aged 16 years or older.

With a massive 82 percent, Facebook is the dominant social networking platform in South Africa. Again, South Africa ranks number 29 on Facebook’s global usage statistics (by country), and has an estimated 2.6 million users per month that generate over 1.1 billion page views. Over half of Facebooking South Africans access the site via their mobile devices, 1.58 million. To put this in perspective, of those surveyed, only 18 percent responded that they have a MySpace profile.

From here, popularity numbers make a steep decline. While not specifically a social networking site, YouTube take the number 2 spot for South Africans, garnering a 32 percent response rate, South African mobile IM service MXit taking 29 percent, with Twitter landing a close 28 percent.

South African broadband services provider, and sponsor of the survey MWeb Connect’s general manager Carolyn Holgate comments, “Social networks have become the garden fence of the 21st century and are used for the same purposes as community meeting places. We’re at the end of the early adoption phase, which was dominated by young people, and social networking is now a mainstream activity enjoyed and used by all age groups, particularly those in their 30s.”

Additional findings from the Friendship 2.0 survey:

• 74% go online specifically to visit social networking sites
• 74% access Facebook at least once a day
• 25% of participants have met more friends online than they have in real life
• 24% have gone on a face-to-face date with someone they met online
• 36% have used a pseudonym on-line
• 36% have used the Internet to find out what a past partner is doing
• 21% have experienced a breach of their privacy on the Internet
• 16% use social platforms to promote their business
• 37% believe they spend too much time online

The Friendship 2.0 survey, sponsored by South Africa’s MWeb Connect can be found here.  Download the Friendship 2.0 survey results here (pdf).

[note: data sourced from MWeb Connect and Times Live.  MWeb places South Africa in position number 29, however, Nick Burcher's Facebook stats place South Africa in the number 23 slot.]

Social Media Statistics

Feb 2, 2010 by Dan Taylor    9 Comments    Posted under: Social Media

Opinions abound on Social Media. How it works, where it works best, how individuals and businesses can use it best, etc. Each of these opinions have their own intrinsic value, but sometimes, nothing beats cold hard numbers. As Joe Friday said, “All we want are the facts, ma’am,”- let’s take a look at some Social Media statistics.

• Facebook receives and shares more than 3.5 billion pieces of content (links, news stories, blog posts) on a weekly basis.
• Facebook pages have generated more than 5.3 billion fans.
• Approximately 700,000 local businesses have active Facebook fan pages.
• Approximately 70 percent of Facebook users arrive from outside the United States.
• Over 250 Facebook applications have over 1 million combined users each month.
• Since December 2008, more than 80,000 websites have integrated Facebook Connect. More than 60 million Facebook users actively use this service across any number of these 80,000+ sites that offer the feature.
• 55-65 year old females make up the fastest growing segment on Facebook
• Facebook paid $0 to have their entire site translated into Spanish via a crowdsourced Wiki. The site was translated in less than 4 weeks.

• LinkedIn has approximately 11 million active users in Europe.
• The largest growing geographic region for LinkedIn is India, with over 3 million total users.

• At the close of 2009, the average tweets per day was over 27.3 million, making the average tweets per hour 1.14 million.
• If the current tweet per time ratio were to remain constant, this would generate over 10 billion tweets per year.
• 80 percent of Twitter usage is on mobile devices.

• 70 percent of bloggers engage in corporate brand discussions.
• 54 percent of bloggers post content or tweet daily.
• 38 percent of bloggers regularly post brand or product reviews.

• Social Media has overtaken porn as the #1 web activity.
• 12.5 percent of all couples married in the US last year met via social media.
• comScore data points to Russia as having the most engaged social media audience with participants spending 6.6 hours view 1,307 pages per month. The leading social networking site in Russia is NOT Facebook, but vKontakte.ru.
• YouTube is the world’s second largest search engine.

One-quarter of all search results for the World’s Top 20 largest brands point to user-generated content.

Obviously, these are some serious numbers for serious business. Corporations spend millions of dollars in advertising annually, but yet, 25 percent of all search results on these corporations yield user generated content. Social Media is everywhere, making Brand image and the associated conversations surrounding this image vital to today’s business.   What does this say about the way YOU are advertising and managing YOUR online image?

If you’d like to learn more about how and what a Social Media Campaign can do for your company, please get in touch!