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Google officially admitted yesterday that it’s testing procedure surrounding their new offering Buzz was less than sufficient. Since it’s February 9th appearance, Google has had to do some serious retooling of the product, amid privacy concerns that sprang up almost immediately. Google says that they’re working “extremely hard” to fix the problem. “We’re very early in this space. This was one of our first big attempts,” Todd Jackson, Buzz product manager, told BBC News.

But how could one of the world’s largest online service providers overlook such a detail? It comes down to a simple lack of widespread testing. Buzz was only tested internally at Google, something the company normally does NOT do. Most often, when Google wants to bring a new product to market, they’ll tap into their unofficial “Google Trusted Tester” program, a network of family and friends of Google employees who have proven track records and are trusted with a high degree of confidentiality. These “Trusted Testers” are in exchange, given early access to a soon to be launched Google product. Unfortunately, Buzz did not receive the same treatment. “We’ve been testing Buzz internally at Google for a while. Of course, getting feedback from 20,000 Googlers isn’t quite the same as letting Gmail users play with Buzz in the wild,” comments Jackson.

To battle the negative buzz now surrounding Buzz, Google has set up a “war room” at their Mountain View, CA. headquarters that is strictly devoted to sorting out the Buzz issues.

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