Facebook and YouTube receive the most Business traffic

Apr 19, 2010 by Dan Taylor    1 Comment     Posted under: Social Media, Technology

Every week I hear from Marketing and PR folks that their ‘official’ company policy blocks access to Facebook, YouTube, and a host of other social networking-esque sites. While the concept boggles my mind, as to date, I’ve been hard pressed to find solid numbers to present to upper management, making the case for this epic fail.

Thanks to a new report issued by Network Box, management might have to block out a few hours this week to review/rethink this policy. The Network Box report indicates that more business traffic lands on Facebook that any other website.

The report analyzed over 13 billion URLs used by businesses in Q1 2010, and found that 6.8 percent of all business internet traffic ended up at Facebook, indicating a 1 percent growth from Q4 2009. In terms of bandwidth pull, video sharing Goliath YouTube garnered 10 percent of all corporate bandwidth, a 2 percent jump from Q4 2009.

250 IT managers were surveyed, no data was provided as to their geography or professional sector, about their biggest security concerns in the year ahead. 43 percent reported “employees using applications on social networks” as their biggest headache.

In a separate question, 36 percent of those surveyed indicated that they were concerned about malware passed via networks such as LinkedIn or Twitter, as employees are likely to trust links sent by those they’re connected to on the aforementioned platforms.

It’s been my experience that there’s often a great disconnect between the IT department, the HR staff, and the Marketing and Sales folks. While I certainly don’t critique the IT professionals from wanting to keep their systems free and clear of troubles (it’s their job, after all), I do believe that many companies could benefit from a “know the internetz” series of regular in-house trainings. I.e., how to spot a phish, how to check a shortened URL, etc. Remember, it’s not guns that kill people, it’s people that kill people.

In today’s rapidly changing face of business, cutting off your marketing and sales engagement, is exactly like that age old adage, Cutting off your nose to spite your face. Or more clearly, by restricting access, are employers, thus, restricting innovation?

With a little bit of personal internet security training, I’d imagine that those IT managers might find themselves with a few more problems; balancing server load do to the landslide of inbound company interest – thanks to social media engagement, for example.

Additional stats from the Network Box report:

The top five websites visited by businesses in Q1 2010 were:

1. Facebook – 6.8 per cent of all traffic
2. Google – 3.4 per cent of all traffic
3. Yimg (Yahoo!’s image server) – 2.8 per cent of all traffic
4. Yahoo! – 2.4 per cent of all traffic
5. Doubleclick – 1.7 per cent of all traffic.

The top five websites using the most bandwidth in Q1 2010 were:

1. YouTube – 10 per cent of all bandwidth used
2. Facebook – 4.5 per cent of all bandwidth used
3. Windows Update – 3.3 per cent of all bandwidth used
4. Yimg (Yahoo!’s image server) – 2.7 per cent of all bandwidth used
5. Google – 2.5 per cent of all bandwidth used.

Bonus thought: With the inclusion of Google’s Buzz, are IT professionals planning on restricting access to Google as well?  Score for Bing?